Privacy Policy
Zinck Engineering recognizes the importance of protecting our customers’ privacy. The federal Personal Information Protection and Electronic Documents Act (PIPEDA) governs how we collect, use, and disclose our customers' personal information. By using our website or applying for our services, you accept the terms set out in this policy.
Protecting the privacy and security of customer information is a part of how Zinck Engineering serves its customers. Our Privacy Policy and procedures are consistent with PIPEDA. As always, our employees will continue to collect, use, share and store personal information with your privacy and security in mind.
What is Personal Information
Personal information is any information about an identifiable individual, such as a person’s name, address or credit card information, but it does not include the name, title, business address or telephone number of an organization or employee of an organization.
What We Collect and Why
The type of information which we may collect and maintain in a customer file usually includes:
- Name
- Address
- Email address
- Telephone number
- Credit history
- Transaction history, which includes a history of sensor readings from your equipment
When you correspond with us by email, we collect your email address, internet IP address as well as the message included in your email to respond to your enquiry. If you visit our website, our servers collect information which allows us to maintain the security of our website and allows them to operate.
We collect personal information only to:
- Manage and develop our business and operations
- Meet legal and regulatory requirements
- Provide you with information about our products and services, and to provide those products and services
Safeguarding Your Information
We use security safeguards appropriate to the sensitivity of the information. We review our procedures and security measures on a regular basis to ensure that they are appropriate and are being administered properly.
Sharing Your Information
We do not sell or rent our customers' personal information. We may, however, disclose all or part of it to certain third parties, suppliers, and agents who help us serve our customers, facilitate billings and collection of payments, process data on our behalf, or require access to the information in order to provide other services to us. We also disclose information when we are required by law or when it is necessary to facilitate the collection of overdue accounts.
Our website may contain links to other websites. The privacy policies of those websites differ from ours, and we are in no way responsible for the content contained on those websites, or for your privacy should you click through to them.
Correcting and Retaining Your Information
Please feel free to contact us at any time to update your personal information.
The length of time we keep your information varies depending on the product or service in question and the nature of the information. As a result, it may be necessary for us to keep some of your information on record even after the end of your relationship with us. When the information is no longer required, it is destroyed or anonymized.
Contact Us
privacy@zinckengineering.com
131 Ilsley Ave, Unit C
Dartmouth, NS
B3B 1T1
Phone: (902) 468-2738
Fax No.: (902) 468-4304
Changes To This Privacy Policy
This policy may be amended from time to time since Zinck Engineering regularly reviews and updates in policies and procedures.